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How could I possibly call them and tell him what the problem is if I didn't even figure it out till yesterday. Customer service sent me around in circles and circles and refuses to give me any sort of reimbursement for paying for services that don't work. Worst customer service department I've ever dealt with by far. I haven't spoken to anyone with an English accent yet that I can understand. They kept me on hold for over 50 minutes and then disconnected me twice.
They never called so a week later I called again. Same situation, again said I would receive a call in 30 minutes. Today is Nov. 6th and still have not received a phone call from their tech support.
Straight Talk Review: The Good Things
She kept telling me there was nothing she could do. I asked to be transferred to a manager or another department and she refused telling me that they were going to tell me the same thing. I told her I have a different concern and I need addressed and she still refused to transfer me.
Was forced to replace because the 3G network will soon be shut down. Like any good buffet, Straight Talk has a deal for grandma and grandpa, too. The cheapest plan from Straight Talk will give you 1,500 minutes, unlimited texts, and 100 MB of data. Perfect for those who use the internet mainly for email and who aren’t streaming Spotify or Snapchatting. When I spoke to April at customer service, she was extremely rude and would not help me with my issue.
Extended Plans
They offer a wide range of cheap service plans, so you’re sure to find a plan that fits your needs. Plus, it runs on all four of the major network carriers and is compatible with almost any smartphone, so that’s plus points for flexibility. Data deprioritization is an issue that is present across all MVNOs, not just Straight Talk. Essentially, data deprioritization means your coverage isn’t prioritized by network carriers like AT&T, Verizon, T-Mobile, and Sprint. That’s because these major carriers will cater to their customers first, especially when the network gets congested. So when you’re in a crowded area, like an airport or a concert stadium maybe, your coverage might drop all of a sudden for a few minutes.
But there are plenty of companies out there that do, so if that’s a dealbreaker, you’ve got other options. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations.
The past few days i will be on facebook and the phone shuts down and starts up again. why i have had this phone for 17 months.
It offers four different service plans with different data and storage options. There are no credit checks, and you pick the plan and activate your account. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. It doesn’t restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Straight Talk offers monthly cell phone service plans as well as 90-day, 180-day and 365-day options. Prices for monthly plans range from $30 to $90 per month.
If you’re still looking for the best fit, you canfind more options in our guide onthe best cell phone plans and deals available now. Find prepaid wireless plans from Straight Talk. Cut your cell phone bill in half, feel richer today. Straight Talk is mandating that all users switch to Verizon service and is making it nearly impossible to port your number to a new service provider. I had to call 8 times to get an agent to actually help me instead of talking over me and telling me incorrect information.
Waisted 5 hours getting the run around becaise the mobile data add on wasnt going through and i needed data to do my job. How could i use 3 gb of data when i was on the phone with them the whole time and internet wasnt even working on my phone. These people over seas think its funny to screw us over because nothing happens to them if they treat you like crap and know they arent helping you and think its funny. I purchased a unlimited plan which included 15 gb. I used 3.30 gb, my phone now says my plan does not support Hotspot.
What cellular network does Straight Talk use? Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Straight Talk will unlock phones for current and former Straight Talk customers for free. There is a charge for this service for noncustomers.
They also have a rewards program so you can earn points to get free monthly plans. Ordered a Sim and 30 day plan online and paid for it. Sim was delivered and a card was included saying when SIM was activated, the 30 day plan would kick in automatically, but did it.
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After several attempts to replace sim card to no avail, we were told to send the phone back for replacement. ComplaintsBoard.com is a leading complaint resolution website on the Internet. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Straight Talk’s customer service is, well, not so straight talkin’. But for most people, coverage won’t be a huge problem, especially if you live in a metropolitan area, since those will be covered by all major networks.
U can b talking to them then it's hello hello I can't hear you click they hang up. SMS verification codes we're not working for a week and cause a lot of problems for me. I just figured it out today and got them to fix it but they refuse to reimburse me for the past week simply because I did not call them a week ago to tell him what the problem was.
Straight Talk Review: It’s Cheap, But Is It Worth It?
Straight Talk Wireless is a solid competitor among low-cost cell phone plans. Owned by Tracfone Wireless, which was recently acquired by Verizon Wireless, Straight Talk is now under the same Verizon umbrella as Total by Verizon and Simple Mobile. The help line numbers are not set up for the Moxie Home telephone base unit. Customer Reps are clueless and transfers calls several times before cutting off call. Had noe problem wit the old base unit for 12 years.
In December 2022, Straight Talk Wireless had 96 phones available online including smartphones and basic phones. To learn more about how to activate your phone with Straight Talk Wireless, check out the FAQ page online. You can check out Straight Talk Wireless’s full terms and conditions online. Additionally, you can check out the full selection of plans on the Straight Talk Wireless website. Keeping that in mind, I’ve listed information on each plan below including its regular price, autopay discounts, and what you’ll be getting for your money. In 2021, Verizon Wireless bought Tracfone, which owns Straight Talk Wireless.
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